A missing or wrong photograph is a common reason a travel file stalls. The client sends a kitchen selfie, a counselor crops it by hand, and the portal sends the application back. The long operating guide is how travel agencies collect passport and visa photos.
IDPhoto.ai prepares each portrait to that document’s specification. The catalog covers 300+ specifications across 200+ countries. A US passport photograph and a US visa photograph are different files. A short-stay visa for France or Spain is often a Schengen visa photograph, not a French passport photograph.
What the desk changes
- The case names the document before the client uploads.
- The client uploads from a link, your site, or the app you already give them.
- Capture problems come back as one retake instruction, not a day of cropping.
- Staff see exceptions. A clean check is not a consulate decision.
- The file is stored on the case. You choose whether the service keeps a temporary copy.
Print sheets are part of the photo preparation. Mailing a print to the client is available per request. Confirm it with support before you sell postage. For a UK passport on GOV.UK, the client may need a photo code for a photograph that meets GOV.UK photo rules. See the UK photo code page.
Each portrait is prepared on its own. High-volume desks are discussed with support. Read preparing many portraits before you describe a bulk upload. Starting from $0.20 per photo.
Other teams
- Travel agencies
- Universities and student ID cards
- HR and employee badge photos
- Driving schools
- Immigration and relocation
- Retail counters and pharmacies
Starting from $0.20 per photo. Email support@idphoto.ai or create a trial in the dashboard.